A recent report titled "Navigating the Workplace in the Age of AI" was published by edX. It summarizes the results of a nationwide survey that explores how artificial intelligence (AI) is reshaping the world of work across all levels of organizations.
In collaboration with research firm Workplace Intelligence, edX surveyed 800 knowledge workers and 800 C-Suite executives, including more than 500 CEOs from across the United States.
The study revealed different perspectives between workers and executives regarding the pace and impact of automation on their companies, jobs, and personal career advancement.
One of the key findings of the survey is that executives are open to a significant amount of support from AI.
Specifically, almost half (49%) of CEOs believe that most or all of their roles should be automated or replaced by AI.
In contrast, only 20% of workers believe that most or all of their roles could be replaced by AI.
This reveals a significant disconnect between the perspectives of C-Suite executives and workers on the future of work.
Other key findings from the survey include:
- About 87% of the C-Suite reports that they struggle to find talent with AI skills, and 77% say AI disrupts their business strategy.
- Only 20% of workers believe that "most" or "all" of their roles could be replaced by AI.
- Most executives believe that workers skilled at using AI should be paid more (82%) and promoted more often (74%).
- 82% of the C-Suite believes that employees should be allowed to use AI to work multiple jobs.
- Just 24% of workers are using their company's programs to learn AI skills, and 39% say they're likely to quit for a job that offers better learning and development opportunities within the next year.
- Executives estimate that almost half (49%) of the skills in their workforce today won't be relevant in 2025, and they feel that 47% of their workforce needs to prepare for the future of work.
- 72% of the C-Suite believe that their company should increase its investment in learning and development programs focused on AI over the next 1-2 years.
edX is an online learning platform developed in 2012 by Harvard and MIT to make the world's best education available to everyone. It connects over 78 million people with online learning to meet every professional moment.
With top-ranked universities and organizations at the forefront of their fields, edX offers thousands of job-relevant programs across nearly every career discipline, from artificial intelligence and robotics to sustainability and public health.
According to Anant Agarwal, chief platform officer, 2U, founder of edX, and former director of CSAIL, MIT's Computer Science and Artificial Intelligence Laboratory, "This data makes clear the startling ways AI is transforming the world of work. As a leading developer of talent, edX continues to rapidly expand its portfolio of AI-focused educational offerings, including hundreds of AI-related courses and a new AI Boot Camp in partnership with top universities across the U.S. And through edX for Business, we're working hand-in-hand with companies to equip every level of their organization with the AI skills to drive impactful business outcomes."
To view the full findings, you can download edX's Navigating the Workplace in the Age of AI Report here.